Water & Sewer Rate Study FAQ'S

Water & Sewer Rate FAQ's

With the City's recent release of the water and sewer rate study we've received some questions from the public. We have put together some information that we hope you will find helpful during this process. Our FAQ's listed below respond directly to feedback we have received from our residents. Should you have addition questions please call (760) 355-3842. 

Why did the City of Imperial conduct a rate study?

There are three primary reasons for rate increases; increasing regulatory mandates, aging infrastructure, and inflation. It is common practice to conduct a rate study every three to five years. The last rate study was conducted in 2009, with the last rate increase implemented in 2013. The City has continued to perform major repairs to the water and sewer systems without fully passing on those costs to our account holders.

Where has the money gone from the last increase?

The money has gone to the maintenance and repairs of the water and sewer treatment systems and current infrastructure throughout the City of Imperial. The current infrastructure was put in place in the 1970’s with various updates taking place each decade to follow. The most recent expenditure was in 2016 when the sewer treatment facility replaced the Headworks Screening System.


How will this impact my bill?

Currently the City of Imperial is on a three tier rate structure that is dependent on your current lot and meter size. Water and sewer usage is measured in Hundred Cubic Feet or HCF. The new rate study proposes that the City go to a one (1) tier rate system. For water rates this will allow an increase of 6% the first two years, 5% in the third year and 4% in the fourth and fifth year. For sewer rates the increase will begin at 13% for the first and second year, followed by a 4% for remaining three years.


When does this go into effect?

If passed at the December 6, 2017 Public Hearing (taking place during the Regular Meeting of the City Council), the rate increases will go into effect January 1, 2018, followed by each subsequent fiscal year on July 1.


Why are there two rate increases in one year?

The rate increases are scheduled to take effect every fiscal year. The City’s fiscal year runs from July 1 to June 30. We will implement the first 6%/13% increase for the remaining of 2017-2018 fiscal year on January 1, 2018.  The following increases will take effect each subsequent fiscal year on July 1 (18,19, 20,21& 22).


Who do I contact if I want to protest?

If you wish to submit a written protest, please submit to the City Clerk’s Office at 420 S Imperial Avenue, Imperial, Ca 92251.  ***Please note, the City Clerk must receive your written protest before close business on December 5, 2017. If you are unable to submit your written protest by the deadline, you may submit the protest on December 6, 2017 prior to the close of the Public Hearing.


If I have multiple properties in the City, and they each have a tenant, how many protests can I/we submit?

Only one protest will be counted for each metered property. If a property owner and a tenant submit a written protest for the same property, only one of those protests will be counted. If you submit a written protest for a property within the City of Imperial that does not receive water or sewer service, your protest will not be counted. If an apartment complex with 40 units, but only has 4 meters, submits a protest, only 4 protests of the 40 submitted will be counted.

One metered property = One written protest counted


Why am I paying more if my water is contaminated?

Recently the City of Imperial has sent a number of notices to residents regarding TTHM level violations found within the City’s drinking water. We do not deny this, however this is one of the reasons for the rate increase. The City’s current infrastructure does not provide the capabilities to address the growing concern of various TTHM testing levels and sites. To correct this situation, the Imperial City Council recently took action to approve a $1.6 million dollar Granular Activated Carbon Solution that will remove the TTHM levels from our drinking water.